Warranty and Care


Patrea Jewelry offers a one-year warranty against defects in material and workmanship. However, this warranty does not cover damage from neglect, abuse, or normal wear and tear. Patrea Jewelry reserves the right to determine if the warranty is void due to neglect or normal wear. Repairs that go beyond normal wear and tear will incur a nominal fee.

Patrea Jewelry is not responsible for the replacement of stones lost due to bent, damaged, or worn prongs. Any modifications, including resizing performed by a jeweler other than Patrea Jewelry, will invalidate the warranty. 

Patrea Jewelry does not offer warranty for international customers due to logistic reasons.


To ensure long-lasting enjoyment, we recommend storing jewelry in a jewelry box or pouch.

18k gold and platinum will not be affected by water but we recommend taking off your jewelry before showering.

Always remove your jewelry if it could be exposed to chemicals of any kind.

Always remove your jewelry before sleeping, swimming, working out or heavy lifting.

Clean your jewelry regularly with warm water, mild soap, and a soft toothbrush. Rinse with clean water and pat dry. Make sure your jewelry is completely dry before storing.